 |
Environmentally Sensible
At ESI Ergonomic Solutions we place a high priority on environmental concerns and are continuously working to recycle, reuse and refurbish our products. Our corporate office’s recycling program includes office paper, newspaper, magazines, catalogs, phone books, plastic, cardboard, glass and aluminum.
Additionally, we pledge to: |
| • |
comply with all environmental laws by meeting or exceeding the established minimum standards |
| • |
continuously improve product design, manufacturing practices and procedures for use in the most sensible way to protect our ecological structure |
| • |
strive to design working environments which facilitate efficiency, safety and comfort for the user |
| • |
conserve natural resources in order to preserve our ecological environment |
|
 |
We believe that protecting Earth’s delicate ecological structure is not only a sound business policy – it’s good common sense. |
|
|
 |
|
 |
Our Flat Panel Monitor Arms are comprised of a minimum of 90% post consumer recycled product. The arm, pole and clamp are fully recyclable. |
|
|
|
|
V-Series material is comprised of a minimum of 90% post consumer recycled product. |
|
|
|
 |
The Shape of Productivity
Every body has unique ergonomic needs. Since 1988, we have improved workstation efficiency by adding comfort and flexibility to the office. Our products allow you to put your equipment where it best suits your particular needs and our Customer Service Specialists are happy to help you find the proper tools to fit your individual requirements.
|
|
| |
|
|
 |
GSA Certified: #GS-14F-0722G Contract through 04/01/08 |
| |
Nationally-Certified
Woman-Owned Business |
Terms, Conditions & Policies
Pricing and Freight Terms
ESI Ergonomic Solutions reserves the right to revise all prices and freight terms, at any time, without notice.
Custom Order Fees
Track Cutting Fee: Add $10.00 net
Change in platform depth: Add $12.50 net
Payment & Credit Terms
We accept corporate checks, Visa, MasterCard, and American Express. Terms are net 30 upon credit approval. Prior to account approval, payment must be made in full before the order will be shipped. In the event an account is past due, outstanding shipments may be withheld until the account returns to good standing. We reserve the right to cancel a customer’s account due to a history of late payment. Prepayment of 50% is required for orders over $10,000 – contact Customer Service for details.
Shipping & Drop Shipping
Most orders ship within 48 hours from receipt of Purchase Order. Packages should be inspected upon receipt and any shortages or damages must be conveyed within five (5) business days of delivery. We are not responsible for damages or shortages occurring after delivery. Additional shipping charges will apply for expedited shipping services. We are happy to drop ship to any customer within the 48 contiguous United States at no additional charge.
For orders under $50.00, a $9.99 flat rate shipping fee will be charged.
Warranty
Lifetime warranty on articulating arms and keyboard platforms. Two year warranty on Palm Rests. Five year warranty on CPU Carts, CPU Holders, Flat Screen Monitor Arms, Footrests, and Printer Carts. In our continued effort to provide complete ergonomic solutions to our customers, it is our commitment to stand behind any product, whether manufactured by or for ESI Ergonomic Solutions.
Returns
Qualifying merchandise may be returned to us for credit or replacement. Please call Customer Service at 800.833.3746 to obtain approval and a Return Authorization (RA) Number. The assigned RA number and original P.O. number must appear on all returned packages. A 25% restocking fee will apply to all non-warranty returns. All items must be returned in undamaged, re-sellable condition and in original packaging and shipped at the customer’s expense to:
ESI ERGONOMIC SOLUTIONS
ATTN: RETURNS DEPT
250 S MULBERRY, SUITE 105
MESA, AZ 85202
Products must be returned within 60 days of receipt.
After your packages have been inspected and approved, your account will be credited appropriately or a replacement will be sent if requested. No credit will be issued for damaged or unauthorized product returns.
Please see our current catalog for more details on our policies.
|
|
