At this year’s NeoCon, INDEAL presented an award to ESI for providing the “Best Customer Service” to their dealers, independent reps, and customers. This is the sixth year in a row that ESI was presented with an award for Customer Service. “We are honored to be recognized for this award for the sixth year. Our mission is to create superior customer experiences, and we pride ourselves on being easy to do business with,” said Rob Day, General Manager of ESI, a Fellowes brand. “While producing high quality workgear and shipping in 48 hours is important to us and our customers, the main core value that sets us apart in the industry is that we take excellent care of our customers,” said Phil Hansen, ESI’s Director of Customer Service.